RightNow Media

About

• Tommy Lor★★☆☆☆6 months ago

  RightNow Media does have one clear strength, and that is the content. The library is wide, the curriculum options are solid, and the price feels reasonable. In many ways, it really is like a Netflix for Christian content. For churches with strong and reliable internet, this part can be genuinely helpful. Unfortunately, everything surrounding subscriptions and cancellation was a frustrating experience.Canceling RightNow Media is NOT simple. There is no clear or easy cancel subscription button anywhere on their website. Instead, they require up to 30 days’ notice, offer no refunds, and treat all purchases as final. That alone feels outdated and out of step with how most subscription services operate today. To cancel, I had to send an email, go through multiple back and forth responses, and then sit through a final phone call that lasted all of two or three minutes. The call itself was not helpful. It simply felt like one more hoop to jump through. RightNow Media frames this process as a way to offer personal support, but in practice it felt like a tactic to slow down and prolong cancellation. When I pointed out that services like Amazon, Netflix, or Hulu allow quick and easy cancellations, I was told that those platforms follow the world’s way of doing things. That response was honestly disappointing. Please do not spiritualize bad business practices. Making cancellation difficult does not make it more relational. It just makes it frustrating, especially for churches trying to steward their money well. Another important thing to know is that all content must be streamed online. There is no option to download material for offline use. If your church has unreliable or weak internet, this platform may be difficult or even impossible to use effectively. In that case, I would recommend looking elsewhere. Bottom line, RightNow Media offers good content, but the way they handle subscriptions and cancellations feels manipulative and out of line with the values they claim to represent. Until that changes, I cannot recommend it without serious hesitation.

• K HARPER★★★★★3 months ago

  Great Customer service..we understand how much is involved in Customer Service. How many people need help.. BUT.. once we made contact.we we were listened to,, RANDALL, helpful,he reached out to His technical team and Randall patiently held on as I reset password and logged in..as, our case was baffling! THANK YOU

• Angel Longoria★★★★★2 years ago

  I was one of the vendors (360 Booth) this company really does care for its employees. The number of vendors who showed up even yesterday was raining it turned out to be amazing. All the employees were very nice and helpful thank you again hope to see you again

• Linda Johnson★★★★☆11 months ago

  Our group really enjoys the videos and the variety of speakers. But, can you PLEASE turn down the background volume, or leave it off all together. We use in a group setting and in order for all to hear, the background music really gets in the way. Thanks you Blessings

• Gary Wyne★★★★☆a year ago

  This app will work the 1st time I use it but once I close it and then want to go back and use it again it will not open unless I do a force stop on the app. From my phone(samsung galaxy a54) the app is not closing correctly or something.

• Eric Cunningham★☆☆☆☆2 years ago

  We get access to RightNow Media through our church. I'm assuming that the people behind RightNow Media developed their content to be viewed ONLY on smartphones. I've installed RightNow Media app/channel on our Firestick and logged in, however, when we try to watch a video, it acts like the enter/okay button stopped working. We can't watch any of their videos on our Firestick on our TV. I went to the rightnow media website on my Windows laptop (Chrome and Firefox) and it literally just loads a white page. I am not impressed by RightNow Media whatsoever, which is sad, because I was looking forward to viewing the videos and seeing what their children's content was like for our kids. Not everyone is glued to their smartphones. People still watch videos on a TVs.

• Annette Dubokovich★★★★★2 years ago

  Love the content on my apple devices / but why can’t I load the app to my LG smart TV - with the very many other undesirable apps available to it- I somehow fluked it a couple of times last year - but it won’t detect the tv as a device/ can you please rectify this - so much better to watch on large screen whether alone or in study groups. Unless it’s on iPhone -iPad - or Apple TV - it won’t load - only trailers can be viewed - very disappointing in that regard

• Paul Huenefeld★★★★★a year ago

  The information and videos these folks share has become invaluable to our church folks' spiritual formation. It's a goldmine of teaching.

• carla snell★★★★★2 years ago

  I had moved to Bloomington IL and I was having trouble getting into a certain Bible study with Rightnow Media, so I called them, and the very nice, cheerful Anita helped me to update my info of my new church I joined so that I could then order the Bible study I needed to teach our class. Thank you Anita and Rightnow media, Blessings to you always!!

• Rob Gonzalez★☆☆☆☆a year ago

  I dont know why they have a public ad on google maps for a charging station . I had nearly zero battery life left and came here and it wasn’t available . Had to get AAA